Senior Sales Operations Manager
3 days ago
The Sahu Group, a renowned organization associated with esteemed brands like Marriott, Toyota, L.G, Sony, and Kodak, is seeking an experienced Senior Sales Operations Manager to drive revenue growth across its hotel operations.
Job Summary:
This critical role involves assisting in planning and executing sales strategies to maximize room bookings, banquet spaces, and other facilities. As a key member of the sales team, you will be responsible for managing client relationships, identifying new business opportunities, and collaborating with the Sales Manager to meet and exceed sales targets.
Key Responsibilities:
- Sales Strategy Development: Assist in developing and implementing sales plans to drive revenue growth, focusing on corporate clients, travel agencies, event planners, and other channels.
- Client Relationship Management: Nurture strong relationships with existing clients to ensure repeat business and loyalty, handling client inquiries, providing customized solutions, and addressing concerns promptly.
- Market Analysis and Competitive Intelligence: Analyze market trends, competitor performance, and customer needs to identify new opportunities, working closely with the Sales Manager to adjust sales strategies accordingly.
- Team Collaboration and Coordination: Collaborate with the Reservations, Banquet, and Operations teams to ensure seamless delivery of client expectations, assist in mentoring junior sales team members, and provide feedback and insights to refine sales strategies.
Requirements:
- Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Experience: 3–6 years in hotel sales or similar roles, with proven experience in business development and client management.
- Skills:
- Strong Communication and Negotiation Skills: Ability to build and maintain long-term client relationships, promote hotel services, packages, and amenities, and conduct sales presentations, site visits, and client meetings.
- Leadership Qualities: Willingness to mentor and guide junior team members, lead by example, and contribute to a positive work environment.
Estimated Salary: $80,000 - $110,000 per year, depending on experience and qualifications.
About The Sahu Group: We are a distinguished organization dedicated to delivering exceptional service, driving innovation, and fostering a culture of excellence. Join us in shaping the future of hospitality and tourism.
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