Hotel Operations Manager

1 day ago


Lucknow, Uttar Pradesh, India The Sahu Group Full time
About the Job:

We are seeking a skilled Hotel Operations Manager to join our team at The Sahu Group's Gemini Continental Hotel in Lucknow. As a key member of our team, you will be responsible for overseeing hotel operations, managing staff, and ensuring exceptional guest experiences.

Key Responsibilities:
  • Overseeing hotel operations functions, including housekeeping, food and beverage, and front desk services.
  • Maintaining high standards of quality and excellence in all areas of hotel operations.
  • Coordinating with department heads to ensure smooth operation of the hotel.
  • Handling customer complaints and resolving issues in a professional manner.
  • Preparing and presenting financial reports to management and stakeholders.
  • Managing and developing the hotel executive team to ensure career progression and development.
Requirements:
  • Proven experience as a Hotel General Manager or similar role.
  • At least 15 to 20 years of experience in the hospitality industry, with 5 to 10 years of experience as a General Manager.
  • A university degree in hotel management or a related field, with experience in opening, managing, or re-positioning a hotel with a clear track record.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of hotel operations and industry trends.
  • Demonstrated ability to drive revenue and manage budgets.
  • Customer-focused mindset and a passion for delivering exceptional guest experiences.
Estimated Salary:

$120,000 - $180,000 per annum.



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