AR Call Center Representative

1 day ago


Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Summary:

Deliver exceptional customer service through inbound calls, effectively resolving inquiries, requests, and complaints.

Key Responsibilities:

  • Assess and resolve customer interactions via phone calls.
  • Manage and update daily interactions generated through workflows and queues.
  • Meet key performance targets.

Requirements:

  • 1 to 4 years of experience in Revenue Cycle Management (RCM)
  • International inbound call center experience
  • Strong verbal and written communication skills
  • Neutral accent and good cultural adaptation

Essential Skills:

  • Communication
  • Night shift adaptability
  • Multi-tasking
  • RCM expertise
  • US Healthcare knowledge
  • Eligibility verification
  • Authorization

Education and Experience:

  • Graduation from any stream
  • 12 - 24 months of international voice process experience preferably in patient handling or provider/DME AR calling

Working Hours: US Shift Timings

Location: Bangalore, India


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