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Bengaluru, Karnataka, India Payton Healthcare Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

3, B.Channasandra Main Rd, Balaji Layout, Subaiya Reddy Layout, Banaswadi, Bengaluru, Karnataka

AR CALLER

Job Title: AR Caller / AR Executive

Location:

Job Type: Full-time

Experience: 02 years

Industry: Healthcare / Insurance / Revenue Cycle Management

Job Summary:

We are looking for a proactive and detail-oriented *AR Caller / AR Executive* to join our team. The role involves following up on medical insurance claims, coordinating with hospitals and insurers, and ensuring timely resolution of pending claims. Candidates with strong communication and follow-up skills will thrive in this position.

Key Responsibilities:

Follow up with *insurance companies and hospitals* regarding status of pending or denied medical claims

Coordinate with internal and external stakeholders for *claim documentation and billing clarifications*

Handle *denials and discrepancies*, and take necessary action for claim reprocessing

Maintain proper records of all follow-up actions, remarks, and status updates

Engage in *patient and attender communication*, when required, for claim-related information

Ensure *timely closure* of claims and update the system with accurate details

Escalate unresolved issues to the concerned team for prompt resolution

Meet follow-up targets and contribute to *overall AR performance*

Key Skills Required:

Strong *communication skills* in English and regional languages

Confidence in *handling voice calls* with hospitals and insurance representatives

Knowledge of *insurance claims*, *medical billing*, and *denial management*

Good *follow-up and coordination* skills

Ability to manage multiple cases simultaneously with attention to detail

Familiarity with data entry and documentation systems

Team player with a problem-solving attitude

Educational Qualification:

Minimum 10+2 / Graduate (any stream)

Freshers or candidates with prior experience in AR calling / claim follow-up preferred

Benefits:

Training provided for selected candidates

Fixed working hours (Day Shift)

Performance-based incentives

Career growth opportunities in the healthcare claims industry