AR Caller

2 weeks ago

Bengaluru, Karnataka, India Adeptuz Management Solutions Full time ₹ 2,64,000 - ₹ 4,80,000 per year

01) Analyze claims which are unpaid and takes end to end action based on the denial received.

02) Call insurance and check for the reason why the claim was denied/rejected and make changes necessarily.

03) Generates reports to distinguish the collectable and non-collectables.

04) Checks status for the claims which have been recently submitted.

05) Documents notes based on the conversation with the insurance rep and updated provider office if any new issues are found.

06) Need to appeal the claim in portal (or) through call so the claim could get paid.

07) Need to have strong knowledge how an RCM works.

Required Key Skills / Desired Experience:

01) Educational Qualification: Any Graduate Degree is mandatory.

02) Work Experience: Minimum 1 to 2 years experience in AR Calling.

03) Prior experience in with experience in AR Calling including handling denials would be highly desirable.

04) Notice Period: Candidates who can join immediately or in 10 or 15 days would be considered favorably.

05) Salary Range: Rs. 2.64 to 4.80 Lacs Per Annum / Rs. 22,000 to 40,000 Per Month.

06) Communication and Languages: Excellent communication and interpersonal skills to interact with US customers.

07) Should be willing to work in night shift as per the company requirements.

08) Able to multitask, prioritize, and manage time efficiently in a fast-paced BPO environment.

09) Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

10) Strong problem-solving and analytical skills to address complex customer issues.

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