AR callers/Patient Callers-RCM

3 days ago


Bengaluru, Karnataka, India Starmark Healthcare RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Starmark Healthcare RCM provides comprehensive revenue cycle management services for physicians and laboratories, leveraging expertise in a range of solutions. Additionally, we offer co-source RCM services, acting as an extension to the customer's in-house billing team. Our end-to-end RCM solutions encompass software for claim processing, electronic claim submissions, payments, and AR/Denial management.

Role Description

This is a full-time, on-site role located in Bengaluru for AR Callers/Patient Callers-RCM. Responsibilities include making outbound calls to insurance companies to follow up on pending claims, resolving issues leading to claim denials, re-submitting corrected claims, and obtaining necessary information to ensure payment acceptance. The role also involves communicating with patients regarding their billing inquiries and ensuring timely resolution of accounts receivable issues.

Qualifications

  • Experience in AR/Denial management and claims processing
  • Ability to make outbound calls to insurance companies regarding claims status
  • Skills in resolving claim denials and re-submitting corrected claims
  • Proficiency in dealing with patient billing inquiries
  • Strong communication and problem-solving skills
  • Attention to detail and ability to work in a team environment
  • Experience in RCM software and electronic claim submissions is beneficial
  • Bachelor's degree in any field or relevant experience in healthcare billing and coding

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