Desktop Technical Specialist

1 week ago


Ahmedabad, Gujarat, India Outworks Solutions Private Ltd. Full time

Detailed Job Description:

Outworks Solutions Private Ltd. is looking for an experienced Desktop Support Engineer to join our team. Key responsibilities include:

  • Providing O365 support and ensuring seamless integration with our domain.
  • Resolving issues related to AD and Error in Host Name change.
  • Installing NW and standalone printers.
  • Offering Outlook knowledge support and ensuring effective communication with clients.
  • Managing DHCP / DNS and resolving tickets efficiently.
  • Understanding the difference between IN and SR.
  • Knowledge of ITSM tools and familiarity with the tool used.
  • Familiarity with SLA = Service level agreement and its implications.
  • Understanding the difference between MAC Address and IP Address.
  • Knowledge of IP Address classes and the user of IP address class.
  • Understanding the difference between Desktop and Laptop.
  • Experience with a salary range of 15-20K CTC and a minimum of 1 year experience.
  • 30 days notice period.


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