
Senior Loan Officer Leader
3 days ago
Loan Management Executive Position
Job Description:
- Direct day-to-day leadership, supervision, training, hiring, recruiting, and performance evaluations for all Junior Loan Officers (JLOs)
- Possess a thorough understanding of RESPA/TRID review and other federal, state, and industry compliance requirements
- Interface professionally with title companies, clients, real estate agents, mortgage loan officers, and lenders to ensure successful closings
- Elevate customer satisfaction by assisting in the loan application process, overseeing all mortgage loan closings, and completing post-closing requirements efficiently
- Ensure future salability and quality control of residential mortgage loans and refinances by adhering to lender underwriting guidelines and federal regulations
- Develop ongoing coaching and training programs for new and existing staff
- Utilize quality assurance data to drive improvement in lender decision making
- Identify areas for improvement and document processes and procedures
- Establish a reporting system for clear communication of performance to team members, peers, management, and executive leadership
- Monitor and oversee the loan production pipeline
- Meet departmental Key Performance Indicators (KPIs)
- Prepare action plans or corrective actions when individual metrics are not met
- Communicate key initiatives, deliverables, and expectations across team members, peers, managers, and executive leadership
- Manage administrative tasks of the department (timecards, schedules, vacations, performance reviews)
- Continuously review processes and identify opportunities for improvement
- Identify strategic and technological improvements
Qualifications:
- Minimum 6-8 years of Mortgage Origination experience and Correspondent experience in US Home Loan products
- Working knowledge of mortgage industry regulations and TRID guidelines
- Leadership experience in human resources or operations is required
- Exceptional communication skills, both verbal and written
- Good supervisory, organizational, and mathematical skills
- Strong attention to detail and sound judgment skills to make quick decisions within written policy and standard operating procedures
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