IT Service Delivery Specialist

4 days ago


Bhavnagar, Gujarat, India beBeeService Full time ₹ 10,00,000 - ₹ 20,00,000
Job Title: IT Service Delivery Expert

We are seeking a seasoned professional with extensive experience in managing IT service delivery, process governance, and continual improvement.

Key Responsibilities:
  • Designed and delivered structured training programs for graduates on ITSM principles, ITIL practices, and service delivery models.
  • Mentored and coached new professionals on incident, problem, change, release, and service request management.
  • Provided hands-on training in ITSM tools such as ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
  • Reviewed work in ticket handling, escalation processes, and SLA adherence, providing constructive feedback.
  • Guided professionals in understanding service strategy, service design, service transition, service operations, and continual improvement.
  • Conducted workshops on root cause analysis, customer service excellence, and communication best practices.
  • Collaborated with HR and leadership teams to shape graduate onboarding, capability-building, and career path programs.
  • Supported the continual improvement of ITSM processes and ensured alignment with organizational goals and industry standards.


  • Bhavnagar, Gujarat, India beBeeInsurance Full time ₹ 8,00,000 - ₹ 11,45,000

    Job Title: Service Delivery SpecialistAs a Service Delivery Specialist, you will play a vital role in ensuring the smooth operation of our life insurance services.Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates with accuracy and attention to detail.Handle routine...


  • Bhavnagar, Gujarat, India beBeeServiceDelivery Full time US$ 1,20,000 - US$ 1,50,000

    Job Title: Service Delivery SpecialistLocation: HyderabadFull TimeWe are seeking a skilled ServiceNow engineer to lead our team in delivering high-quality services.The ideal candidate should have extensive experience in the ServiceNow platform and excellent programming skills.A minimum of 10 years of total experience and more than 5 years in ServiceNow is...


  • Bhavnagar, Gujarat, India beBeeItManagement Full time ₹ 25,00,000 - ₹ 40,00,000

    IT Service Management ConsultantWe are seeking a seasoned IT service management professional to help drive our IT service delivery and user experience. The ideal candidate will have expertise in designing, developing, and implementing ServiceNow solutions to optimize IT service management capabilities.Design and Development: Design and develop ServiceNow...


  • Bhavnagar, Gujarat, India beBeeITSM Full time ₹ 15,12,000 - ₹ 20,24,000

    IT Service Management Platform SpecialistThis is a key role within our organization, responsible for designing, implementing, and maintaining our IT service management platform.The successful candidate will have experience in leading teams and managing large-scale projects, with a strong background in ITSM tools and technologies such as Cherwell, ServiceNow,...


  • Bhavnagar, Gujarat, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    ">Senior Service Operations ManagerWe are seeking an experienced and highly motivated Service Manager to oversee and manage our service operations, ensuring timely and efficient delivery across electrical and mechanical systems.


  • Bhavnagar, Gujarat, India beBeeService Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Title: IT Service Assurance Manager We are seeking an experienced and proactive professional to oversee the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP regulations, and support the organization's mission to deliver high-quality...


  • Bhavnagar, Gujarat, India beBeeDelivery Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Description:We are seeking an experienced IT Service Delivery Manager to oversee and enhance our IT service operations. As a key member of our team, you will be responsible for ensuring the delivery of high-quality IT support aligned with business goals.Main Responsibilities:Lead and manage the IT operations support team to deliver timely and effective...


  • Bhavnagar, Gujarat, India beBeeJira Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Software Delivery Specialist We are seeking a skilled professional to join our team as a Software Delivery Specialist.Key Responsibilities:The ideal candidate will possess expertise in Jira and experience with custom workflow development, ensuring seamless project execution.Proficiency in developing plugins such as Scriptrunner, Tempo, MISC, JSU,...


  • Bhavnagar, Gujarat, India beBeeDigitalDelivery Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Title: Digital Delivery SpecialistRole OverviewThis is a vital position within our team, where you will utilize your technical expertise and excellent skills to ensure seamless digital delivery and integration of projects.Key Responsibilities:Manage and coordinate the use of Building Information Modeling (BIM) across multiple projectsDevelop, update,...


  • Bhavnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 24,00,000 - ₹ 40,00,000

    Customer Support Specialist Role About the Position:The role of a Customer Support Specialist is to provide exceptional customer service, ensuring complete satisfaction and enhancing the overall experience. Key Responsibilities:Address customer inquiries and concerns in a timely and professional manner.Resolve issues efficiently and effectively,...