Regional Collections Specialist

1 week ago

Bhopal Indore, India beBeeCollections Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Regional Collections SpecialistJob Description:
  • The Regional Collections Specialist plays a vital role in achieving collection targets within a defined territory, adhering to legal and organizational policies.
  • This position involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance.
Key Responsibilities:
  1. Achieve collection targets within the assigned area by following company policies and standard operating procedures.
  2. Manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs.
  3. Conduct daily field visits and ensure timely follow-up within defined turnaround time (TAT).
  4. Monitor and control delinquencies by days past due (DPD) and bucket, especially focusing on non-starter accounts.
  5. Proactively escalate probable flow-forward or risky accounts to supervisors.
  6. Ensure customer satisfaction by resolving concerns quickly and effectively.
  7. Build strong relationships with key clients to facilitate timely repayments.
  8. Follow up with complex/defaulting accounts to determine reasons and drive resolution.
  9. Ensure strict compliance with audit norms, regulatory requirements, and internal policies.
Required Skills and Qualifications:
  • Graduation is preferred.
  • Prior experience in loan collections is essential.
  • Good knowledge of the local area/territory is required.
Perks & Benefits:
  • Travel allowance is provided.
  • Performance-based incentives are offered.
  • Addition allowances are also available.

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