Regional Operations Manager

5 days ago

Erode, Tamil Nadu, India beBeeOperations Full time ₹ 15,00,000 - ₹ 28,00,000

Job Title: Regional Operations Manager

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  • To achieve optimal disbursement performance with minimal delinquency, ensure timely collections and effective loan management.
  • Identify high-potential client segments and tailor lending strategies to meet their needs.
  • Develop and lead cross-functional teams to drive business growth through market expansion and customer engagement.
  • Conduct thorough market assessments to identify new opportunities for geographical expansion and operational enhancements.
  • Manage daily and weekly collections targets while maintaining a strong focus on portfolio quality and delinquency prevention.
  • Closely monitor disbursed loans, particularly those exhibiting payment difficulties, and implement corrective measures as needed.
  • Regularly conduct site visits and meetings to stay informed about local market conditions and customer needs.
  • Maintain a robust understanding of portfolio performance, tracking key metrics such as normal dues, non-starters, delinquency, and fraud.
  • Foster strong relationships with customers, both internal and external, to establish a positive brand reputation and drive sales growth.
  • Ensure regular communication and collaboration with the team to maintain alignment and drive results.
  • Basic knowledge of microfinance principles and joint liability group models is desirable.

Key Skills:

  • Relationship building and management
  • Sales acumen and flair
  • Critical thinking and problem-solving abilities

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