Technical Service Readiness Manager

3 weeks ago


Bengaluru, Karnataka, India Digitopcs consulting Full time
Technical Service Readiness Manager

We are seeking a highly skilled Technical Service Readiness Manager to join our team at Digitopcs Consulting. In this role, you will be responsible for ensuring the successful launch and update of our medical devices by developing and implementing strategies for technical service readiness. Your primary focus will be on effectively managing resources, driving project deliverables within specified timelines, and collaborating with cross-functional teams to coordinate and execute projects from initiation to completion.

About the Role:
  • Develop and implement strategies for technical service readiness, including service documentation, training, spare parts management, and field support planning.
  • Collaborate with the customer support team to define and implement service policies, procedures, and processes to ensure effective product support post-launch.
  • Maintain accurate project documentation, including project plans, progress reports, risk assessments, and lessons learned.
  • Prepare regular project status reports for senior management, highlighting key achievements, challenges, and recommendations for improvement.


Requirements:

A bachelor's degree in engineering, business administration, or a related field is preferred. A master's degree is highly desirable. Proven experience as a project manager in the medical device industry is essential. Strong knowledge of medical device development processes, quality management systems, and regulatory requirements (e.g., FDA, ISO) is required.



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