Senior Technical Service Lead
3 days ago
About Us
Digitopcs Consulting is a dynamic company dedicated to delivering high-quality medical devices that positively impact patient care.
Job Summary:
We are seeking a highly skilled and experienced Senior Technical Service Lead, GTS Portfolio and Project Management to oversee technical service readiness for new product launches and product updates in the medical device industry.
Key Responsibilities:
- Develop and maintain project plans, timelines, and budgets for technical service readiness activities related to new product launches and product updates.
- Coordinate with internal stakeholders to ensure alignment of project objectives, deliverables, and resource requirements.
- Foster effective communication and collaboration among cross-functional teams, including product service engineering, technical publications, supply chain, quality assurance, regulatory affairs, marketing, clinical applications, and technical services training.
- Develop and implement strategies for technical service readiness, including service documentation, training, spare parts management, and field support planning.
Requirements:
- Bachelor's Degree or Equivalent years of directly related experience (or high school+15yrs; Assoc.+11yrs; M. +4yrs; PhD+3yrs)
- The ability to fluently read, write understand and communicate in English
- 5 years of relevant experience
- 3 years of demonstrated leadership
- Proven experience as a project manager
Estimated Salary: $90,000 - $120,000 per annum, based on location and experience.
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