IT Technology Services Senior Specialist
3 weeks ago
About the Role
SAP Enterprise Cloud Services is seeking a highly skilled IT Technology Services Senior Specialist to join our team. As a member of our team, you will play a key role in shaping the next level of ECS offerings for multiple scenarios within the company.
Key Responsibilities
- Design lifecycle management operation automation and architecture concepts, tools, and processes.
- Drive issue resolution together with the teams and utilize the expert network.
- Drive technology discussions and innovations. Be the escalation point for technical issues.
- Analyze technical requirements and organize / co-ordinate experts from Enterprise Cloud Services and development and drive these topics to resolution.
- Optimize and stabilize the standardization and automation behind customer service requests and procedures in a proactive way leveraging analytical tools and capabilities.
What We Offer
- Opportunity to work with a leading company in the cloud services industry.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
Requirements
- Proficiency in automating and optimizing processes.
- Strong analytical and problem-solving skills.
- Prior experience in infrastructure operations and automation. Knowledge as technical/basis consultant or technical project manager is beneficial.
- Experience in script programming, automation tools and markup language (e.g. Shell, Perl, Python, Ansible, YAML etc.), preferable Ansible.
- Good understanding of various hyperscalers incl. IBM Cloud, MS Azure, AWS, GCP and their cloud native capabilities.
- Fluency written and spoken in English.
What You Will Learn
- Latest technologies used in cloud operation like cloud native capabilities, Ansible, Container etc.
- Inhouse technologies supporting ECS to operate and manage 5000+ customers and 100k+ systems at scale.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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