Telehealth and Wellness Commercial Director

About Circle Digital Ventures

We are a fast-growing maritime tech company reshaping the future of seafarer lives. Our ecosystem spans safety wearables, wellness solutions, and fintech services—all purpose-built for seafarers.

Key Objectives:

• Drive commercial growth and global expansion of our wellness and telehealth services.
• Ensure operational excellence and scalability of service delivery.

Main Responsibilities:Strategic Business Development:

• Own and drive commercial strategy for wellness & telehealth services with full accountability for revenue, pipeline, and market expansion.
• Develop aggressive go-to-market plans and identify high-value growth opportunities across enterprise, B2B, and remote workforce segments.
• Leverage deep market intelligence to identify new revenue streams, partnerships, and innovative service models.
• Work closely with the CEO and leadership team to align business objectives with sales performance and global expansion goals.

Client Relations & Commercial Partnerships:

• Lead high-stakes client engagement from initial prospecting through to closing and long-term account management.
• Cultivate relationships with decision-makers in large organizations, including ship owners, corporate health partners, and insurance providers.
• Represent the company in executive meetings, global wellness forums, and industry events—positioning the brand as a premium, scalable wellness partner.
• Negotiate and finalize large commercial contracts that deliver mutual value and long-term client success.

Digital Commercial Growth:

• Drive user adoption, monetization, and revenue growth across our telehealth and digital wellness platforms.
• Work with marketing and product teams to optimize platform offerings for target clients, improve conversion paths, and scale recurring revenue models.
• Leverage analytics and platform insights to inform pricing strategies, digital campaign ROI, and service packaging.
• Explore and expand eCommerce or self-serve revenue channels as an additional sales stream.

Digital Optimization & Platform Expansion:

• Establish and manage dashboards for sales KPIs, deal velocity, win rates, and revenue forecasting.
• Ensure strong CRM discipline and data accuracy across all stages of the sales funnel.
• Deliver clear, data-driven insights to senior stakeholders, enabling faster decisions and resource alignment.
• Use sales analytics to continuously improve conversion strategy, targeting, and territory management.

Commercial Proposals & Sales Enablement:

• Lead preparation of commercial proposals, pricing models, and pitch presentations tailored for enterprise and institutional clients.
• Drive executive-level meetings and business reviews, clearly communicating ROI, strategic value, and implementation plans.
• Ensure proposals are backed by strong business cases and align with our operational strengths and delivery capabilities.
• Present regularly to internal leadership on sales progress, market expansion wins, and pipeline velocity.

Cross-Team Alignment & Execution:

• Work across product, operations, and marketing teams to ensure sales commitments translate into smooth delivery and client retention.
• Serve as the commercial voice in internal planning—ensuring client needs, feedback, and growth priorities are reflected in service evolution.
• Foster a culture of collaboration and accountability across functions to deliver client impact at scale.

Innovation & Continuous Growth:

• Proactively refine sales playbooks, pricing approaches, and partner models to adapt to changing market dynamics.
• Bring a founder's mindset—experiment quickly, improve processes, and maintain speed while scaling.
• Continuously scan for global innovations in mental wellness, digital care, and workforce wellbeing to keep us ahead of the curve.
• Lead the wellness team toward commercial maturity—balancing mission with market-fit and margin growth.

Requirements:

• Bachelor's or Master's degree in economics, finance, marketing, business administration, healthcare management, or other medical-related disciplines.
• Minimum 10+ years of experience in healthcare, wellness, maritime, or service-based industries.
• Proven track record in B2B sales, client management, and team leadership.
• Strong ability to drive strategy and execution with clear commercial outcomes.
• Exposure to maritime or remote workforce wellness.
• Familiarity with telehealth platforms or wellness services.

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