Global Travel Support Specialist

7 days ago


Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 48,00,000 - ₹ 72,00,000
Travel Consultant Agent

We are seeking a highly skilled and customer-focused Travel Consultant Agent to join our team.

  • Manage and resolve issues by communicating with drivers and fleets effectively.
  • Ensure high service standards are met at all times.
  • Confirm ride completions and apply necessary changes or request driver action as needed.
  • Maintain detailed records of interactions, noting issues and solutions within our CRM for consistency and follow-up.
  • Develop and maintain strong working relationships with Suppliers, CS Operations, Sales, and other functions, plus external stakeholders.
  • Provide exceptional customer service support.

Requirements:

  • At least 2 years of experience in the Tourism & Travel sector, preferably in Ground Transportation.
  • Strong operational and analytical skills.
  • Excellent problem-solving skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Able to accommodate a full-time schedule of 24/7 and 6 days a week.
  • Ability to prioritize and manage time effectively.
  • Fast-paced work environment readiness.
  • Attention to detail.


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