Implementation Specialist

3 weeks ago


Delhi, Delhi, India Juakali Full time

About the Role:

We are seeking an experienced Implementation Specialist to join our team at Juakali. As an Implementation Specialist, you will be responsible for the implementation and support of our platform, working closely with the customer success team to ensure seamless integration and optimal performance.

Key Responsibilities:

  • Configure and integrate our platform with 3rd-party systems to meet customer needs
  • Participate in business analysis and project planning to deliver end-to-end support to customers
  • Communicate with customers at various stages of platform use and translate their needs into platform configuration
  • Document configuration and processes, and prepare test cases for execution
  • Plan and execute QA of implementations

Requirements:

  • 4-6 years of implementation and support experience
  • 3-5 years of development experience
  • Expertise in BPMN/process automation, JavaScript, Rest API, SQL, and system integrations (via API)
  • Sound understanding of IT fundamentals
  • Strong analytical skills and problem-solving aptitude

Why Juakali?

At Juakali, we offer a fast-paced learning environment, opportunities to work with international teams, and a chance to drive transformation in the financial services industry. We prioritize work-life balance and offer a local contract with pension fund and health insurance benefits.



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