Implementation Specialist
4 weeks ago
We are seeking a highly skilled Implementation Specialist to join our team at Juakali, a FinTech startup revolutionizing the microfinance lending market. As an Implementation Specialist, you will be responsible for the implementation and support of our platform, working closely with the customer success team to ensure seamless integration and optimal performance.
Key Responsibilities:
- Implement our platform to meet customer needs, including configuration and integration with third-party systems.
- Participate in business analysis and project planning to ensure successful implementation.
- Deliver end-to-end support to customers, including communication, problem-solving, and documentation.
- Collaborate with the development and QA teams to identify and resolve issues.
- Develop and execute test cases to ensure quality and accuracy.
Requirements:
- 4-6 years of implementation and support experience.
- 3-5 years of development experience.
- Strong analytical skills and problem-solving aptitude.
- Ability to work independently and as part of a remote team.
- Excellent communication and interpersonal skills.
What We Offer:
- A fast-paced and dynamic work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented and passionate team.
About Us:
Juakali is a FinTech startup dedicated to empowering financial institutions with innovative solutions. We are a global company with a remote team, and we offer a unique opportunity to work with international colleagues and make a positive impact on the business of our customers.
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