German IT Support Specialist
1 week ago
Grow-Talent is partnering with a leading multinational technology business to find a German-speaking IT Support Specialist in Barcelona.
This role involves providing first-level technical support to clients via phone, email, and chat or through a self-service portal.
The ideal candidate will have experience in 1st or 2nd level IT support, preferably in a large company environment, and possess strong analytical skills to troubleshoot complex issues.
A proficient level of German and advanced English are required, as well as knowledge of Windows 10, Office 365, and MS Teams.
The successful candidate will be part of a dynamic team working on a global project, with opportunities for career development, language classes, and a competitive salary package.
Estimated salary: €38,000 - €45,000 per year (dependent on experience), based on the location and requirements of the position.
Key responsibilities include:
- Providing technical support to clients via various channels
- Troubleshooting hardware and software issues
- Working collaboratively with internal teams and external service providers
Benefits include:
- Excellent remuneration package based on experience and performance
- Full paid training on the company and project
- Career development programs and specialized courses
- Dynamic and creative team with a positive atmosphere
- Guidance and tools to reach full potential
- Work schedule: Monday to Sunday, 09:00 - 18:00 (39 hours a week)
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