German Technical Support Specialist
1 week ago
We are seeking a highly skilled technical support specialist to join our team in Greece. As a key member of our IT department, you will be responsible for providing expert technical assistance to customers.
Estimated Salary Range€ 35,000 - 45,000 per annum, depending on experience.
About the RoleIn this role, you will work closely with our clients to identify and resolve technical issues related to Telematic software and hardware. Your primary responsibilities will include:
- Providing expert guidance and troubleshooting services via multi-media interfaces;
- Assisting with account registration and remote services issues;
- Offering technical expertise on infotainment services, navigation, and vehicle connectivity;
- Supporting license information management, map updates, and charging station queries;
To succeed in this position, you will need:
- Fluent German language skills (level C2);
- Working proficiency in English;
- Excellent communication and problem-solving skills;
- Proficient computer user with knowledge of MS Office, Adobe, data bases, and CRM systems;
As a valued member of our team, you can expect an excellent benefits package, including:
- Multilingual and inclusive work environment;
- Extensive training opportunities;
- Adaptation to Greek culture and language courses;
- Internal employee incentives;
- Private health coverage;
- Relocation package with comprehensive support system;
This is a remote position, requiring candidates to be based in Greece.
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