Search Relevance Customer Operations Specialist
2 days ago
This is a rare opportunity to build a core part of Search Relevance Customer Operations team undergoing rapid investment and growth. The team measures the spectrum of Search experiences on Amazon and helps root cause and deep dive escalations from customers and leadership point of view.
Job DescriptionWe are looking for a passionate QA Engineer to help us enhance the customer journey by performing SearchTroubleshooting whenever an escalation is flighted either by leadership or by customers. You will help root cause and improve customer experiences viewed by millions of people per day. As a senior member of the team, you will provide technical leadership and mentorship to other QAEs in the team, fostering a culture of collaboration, learning, and professional development.
Key Responsibilities:- Root cause analysis and troubleshooting of search-related issues
- Collaboration with cross-functional teams to identify and resolve issues
- Development and maintenance of automated test frameworks
- Mentorship and guidance of junior engineers
To be successful in this role, you should have:
- At least 3 years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
PREFERRED QUALIFICATIONS:
- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
- Experience as QA lead on medium to large sized projects
MyGwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to create a work environment that values diversity and promotes inclusion.
-
Data Architect for Global Search Relevance
2 days ago
Bengaluru, Karnataka, India myGwork Full timeAbout the RoleWe are seeking a skilled Data Architect to join our Amazon Search Relevance Customer Operations team. In this role, you will be responsible for designing and developing secure, flexible, and scalable data warehouse solutions to support our global business expansion.
-
Bengaluru, Karnataka, India myGwork Full timeAbout the RoleWe are seeking an experienced Senior Software Development Engineer to join our Relevance Measurement Team at Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Job DescriptionThis is a highly technical role that requires strong software development skills, leadership...
-
Customer Engagement Specialist
2 weeks ago
Bengaluru, Karnataka, India SIB Operations and Services Limited Full timeSIB Operations and Services Limited seeks a Customer Engagement Specialist to join our team. The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to interact effectively with customers over the phone.As a Customer Engagement Specialist, you will be responsible for answering customer inquiries, resolving...
-
Executive Support Specialist
6 days ago
Bengaluru, Karnataka, India Viable Search Consultants Full timeJob SummaryViable Search Consultants is seeking a highly organized and efficient Executive Support Specialist to oversee the daily operations of our office. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.About the RoleWe are looking for someone who can provide exceptional administrative support...
-
Business Development Specialist
4 weeks ago
Bengaluru, Karnataka, India Savvy Search Full timeAbout the Role:We are seeking a highly motivated Business Development Specialist to join our team at Savvy Search.As a Business Development Specialist, you will be responsible for promoting the Powerol brand and driving sales in a designated territory through dealer engagement and support.Key Responsibilities:Collaborate with the Mahindra team and dealers to...
-
Bengaluru, Karnataka, India myGwork Full timeAmazon is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. As a Senior QA Engineer on the Search Relevance Measurement team, you will have the opportunity to impact millions of customers worldwide using Amazon Search.This is a rare chance to build a core part of our Search Relevance Customer...
-
Cloud Governance Specialist
2 weeks ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeRole SummaryWe are seeking an experienced Cloud Analogy CRM Specialist Limited professional to join our team as a Cloud Governance Specialist. This role will be responsible for ensuring the effective and efficient deployment of Data Quality solutions for various clients, accounts, and business lines. The ideal candidate will have a strong background in...
-
Digital Advertising Specialist
2 days ago
Bengaluru, Karnataka, India myGwork Full timeThis is an exciting opportunity to join Amazon's dynamic team as a Digital Advertising Specialist, where you will play a key role in optimizing search advertising campaigns and driving business growth.About the RoleWe are looking for a highly motivated and detail-oriented individual to support our growing search advertising business. As a Digital Advertising...
-
Talent Acquisition Specialist
2 weeks ago
Bengaluru, Karnataka, India Zensei Labs Search Full timeAbout UsZensei Labs Search is a cutting-edge recruitment agency specializing in placing top talent with emerging tech companies.We are seeking an experienced Talent Acquisition Specialist to join our team and play a key role in managing the hiring process for various SaaS startups.
-
Senior Data Analyst
2 days ago
Bengaluru, Karnataka, India myGwork Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Data Analyst to join our Search Operations team at myGwork. As a key member of our team, you will play a vital role in delivering high-quality data annotation to improve AI/ML models driving Amazon Search services.
-
Strategic Business Partnership Specialist
5 days ago
Bengaluru, Karnataka, India Savvy Search Full timeAt Savvy Search, we are seeking a talented individual to fill the role of Strategic Business Partnership Specialist. This position is based in Bangalore and requires someone with excellent communication and organizational skills.We offer a competitive salary of ₹850,000 - ₹1,200,000 per annum, making this an attractive opportunity for freshers and...
-
Digital Operations Specialist
3 weeks ago
Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full timeWe are seeking a highly skilled Digital Operations Specialist to join our team at Wipro Digital Operations and Platforms. This role will be based in Bangalore and will require the candidate to work on various digital projects.The successful candidate will have 1-2 years of experience in LMS Support (Learning & Development) and will be responsible for...
-
Director of Search and Recommendations
1 month ago
Bengaluru, Karnataka, India Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our iconic brand and inclusive workplace foster a culture of mutual care and respect, where diverse perspectives are valued and empowered to drive business outcomes.As a global team, we operate with a shared purpose and proven...
-
Bengaluru, Karnataka, India Target Full timeAbout TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our iconic brand has a timeless purpose and a proven strategy that hasn't happened by accident.We value diverse backgrounds and inclusive learning environments where some of the best minds come together to redefine retail. In...
-
Strategic Operations Coordinator
3 weeks ago
Bengaluru, Karnataka, India Savvy Search Full timeAbout Savvy Search:Savvy Search is a leading player in the construction industry known for innovative project execution and client satisfaction.Job Opportunity:We are seeking a highly skilled Strategic Operations Coordinator to join our team. This role will involve overseeing site operations, ensuring timely completion of projects, and maintaining strong...
-
High-Performance Paid Search Specialist
1 week ago
Bengaluru, Karnataka, India Viral Internet Brands Full timeAbout the RoleViral Internet Brands is revolutionizing performance marketing for e-commerce brands owned by our French parent company. As a Senior Paid Search Specialist, you will be at the forefront of crafting and executing data-driven advertising strategies to ensure maximum ROI and sustainable growth across Google Ads and Bing Ads platforms.This...
-
Search Platform Functional Architect
4 weeks ago
Bengaluru, Karnataka, India Amadeus Full timeFunctional Architect for Search Travel PlatformWe are seeking a seasoned Functional Architect to join our Search, Shopping & Pricing (SSP) product engineering group. This team serves the core Travel Channels, Airline IT business, and Travel Intelligence businesses.The SSP group is responsible for developing cutting-edge Search, Shopping, and Pricing products...
-
Customer Service Operations Specialist
4 weeks ago
Bengaluru, Karnataka, India Lectra Full timeLectra is seeking an experienced Customer Service Operations Specialist to join our team in Bangalore. This role plays a critical part in ensuring smooth and efficient activities from the Expertise Center, where Equipment and Software specialists support customers remotely in India.The ideal candidate will work closely with the Expertise Center team,...
-
Digital Marketing Strategist
3 days ago
Bengaluru, Karnataka, India redBus Full timeAbout redBusredBus is India's largest online bus ticketing platform, operating across multiple continents. With a vast network of bus operators and satisfied customers booking up to 250,000 transactions daily, we host the largest inventory of bus seats globally.Job OverviewWe are seeking an experienced SEO Manager to lead our organic search growth efforts....
-
Bengaluru, Karnataka, India Prime Search Full timeAbout the OpportunityWe are seeking a seasoned professional to lead our Telecommunication Network Operations Center (NOC) team as a NOC Manager. As a key member of Prime Search, you will be responsible for overseeing the daily operations of the NOC, ensuring efficient incident management and customer support.Key Responsibilities:• Lead and manage the NOC...