Senior Software Development Engineer for Search Quality and Relevance
3 days ago
We are seeking an experienced Senior Software Development Engineer to join our Relevance Measurement Team at Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Job DescriptionThis is a highly technical role that requires strong software development skills, leadership abilities, and experience in designing and developing large-scale systems. As a Senior Software Development Engineer, you will be responsible for creating and maintaining full-stack applications, data pipelines, analytics tools, and statistical tests that provide valuable insights into customer feedback and behavior.
You will work closely with a stellar team of engineers, applied scientists, business intelligence engineers, and product managers to ensure Amazon's data is a powerful and innovative business advantage. The ideal candidate will have a passion for innovation, a strong understanding of software engineering principles, and excellent communication skills.
Key Responsibilities- Design and develop large-scale systems that help us better understand customer behavior, highlight pain points, and identify opportunities to improve search for Amazon customers.
- Create and maintain dashboards, metrics, alarms, and operational excellence systems to support search quality measurement.
- Develop statistical tests for sampling and scoring to detect defects and anomalies in search results.
- Buiding Data Labelling Platform and Caching Strategy using intelligent algorithms to improve quality and cost of labels.
- Design and implement Spark-enabled Data Pipelines, OLAP Cubes for Search Business Reviews.
- Build UI Applications to enable Self-Serve Data Platform to 100+ customers in search.
The Relevance Measurement Team measures search business for 20 primary and 11 secondary locales by capturing worldwide Amazon site performance through a suite of NDCG metrics displayed in a centralised dashboard product. This novel product now supports 400+ A/B experiment evaluations, Daily Longitudinal metric calculation every 6 hours, Category metrics worldwide for Verticals like Amazon Retail, Amazon Fresh, Amazon Pharmacy, Books, Kindle and Amazon Business teams.
We have enabled both crowdsourcing and machine-learnt models to measure search at scale from customer viewpoint performing both implicit and explicit feedback analysis and automated attributions to improve search.
Requirements- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- experience in distributed and bigdata / mapreduce systems and event driven architecture
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Bengaluru, Karnataka, India myGwork Full timeThis is a rare opportunity to build a core part of Search Relevance Customer Operations team undergoing rapid investment and growth. The team measures the spectrum of Search experiences on Amazon and helps root cause and deep dive escalations from customers and leadership point of view.Job DescriptionWe are looking for a passionate QA Engineer to help us...
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