
Loan Operations Manager
1 week ago
About this role:
Job SummaryWe are seeking an experienced professional to lead and manage end-to-end loan processing for our India branches.
This is a challenging opportunity for someone who can drive process improvements, ensure operational efficiency, and deliver high-quality service to internal and external stakeholders.
As a people leader, you will focus on developing, mentoring, and managing a high-performance team, building a culture of accountability, collaboration, and continuous learning to support business goals and client satisfaction.
- Manage loan processing operations for India branches.
- Develop and implement process improvements to enhance operational efficiency.
- Deliver high-quality service to internal and external stakeholders.
- Mentor and manage a high-performance team.
The successful candidate will have the following key responsibilities:
- Loan Operations Management.
- Process Improvement.
- Customer Service.
- Team Leadership.
To be considered for this role, you will need to have:
- A minimum of 10 to 15 years of relevant experience in managing loan operations.
- Strong PC skills (MS Office).
- Extensive experience in loan products, static data maintenance, and customer data management.
- Understanding of various system applications used for lending.
- Hands-on experience in managing stakeholders, governance, and toll gates.
- Flexibility in working in shifts.
- Exposure to India-related regulatory guidelines and financial regulations.
- Graduate and/or Post Graduate degree.
- Good interpersonal skills to deal courteously and effectively with others.
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