
Highly Skilled Customer Interaction Specialist
4 days ago
We are seeking a highly skilled Customer Interaction Specialist to manage both inbound and outbound customer communications. The ideal candidate will be responsible for handling a wide range of customer service inquiries, resolving issues, and conducting proactive outreach to meet business objectives.
Key Responsibilities- Handle inbound calls from customers, addressing their questions, concerns, and service requests with professionalism and efficiency.
- Make outbound calls to follow up on customer inquiries, conduct surveys, or inform customers about new products or services.
- Provide accurate and comprehensive information to customers, ensuring a high level of first-call resolution.
- Document all customer interactions, including details of the inquiry and the resolution, in the customer relationship management (CRM) system.
- Collaborate with other team members and departments to escalate complex issues and ensure a seamless customer experience.
- Meet and exceed key performance indicators (KPIs) related to call volume, quality, and customer satisfaction.
- Excellent verbal communication and active listening skills.
- The ability to switch between inbound and outbound calling tasks with ease.
- A strong customer-centric mindset with a positive and patient demeanor.
- Proficiency in using computer systems and CRM software.
- Strong problem-solving and conflict-resolution abilities.
- The ability to work efficiently in a fast-paced environment.
- A commitment to maintaining a high standard of quality in all interactions.
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Customer Interaction Specialist
7 days ago
Thāne, Maharashtra, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000Job Description OverviewA customer-facing role with a key focus is to effectively manage interactions and resolve customer queries in an efficient manner.Key Responsibilities:Respond promptly to customer inquiries via various channelsResolve customer complaints and provide suitable solutionsCommunicate effectively to understand customer needs and...
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Customer Communication Specialist
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerInteraction Full timeWe are seeking a highly skilled Customer Interaction Specialist to manage both inbound and outbound customer communications. The ideal candidate will be responsible for handling a wide range of customer service inquiries, resolving issues, and conducting proactive outreach to meet business objectives.Key ResponsibilitiesHandle inbound calls from customers,...
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Customer Support Specialist
5 days ago
Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 1,50,000Job Title:Customer Support SpecialistAbout the Role:We are seeking a highly skilled and experienced customer support professional to join our team.This is an excellent opportunity for someone who enjoys helping others, has strong communication skills, and can think critically in a fast-paced environment.Responsibilities:Provide prompt and effective solutions...
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Customer Retention Specialist
5 days ago
Thāne, Maharashtra, India beBeeCommunication Full time ₹ 10,00,000 - ₹ 15,00,000Customer Retention SpecialistThis is a 6-month contract position with a global technology leader.We seek a proactive customer retention specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases...
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Framing Interactive Experiences
3 days ago
Thāne, Maharashtra, India beBeeFramerDeveloper Full time ₹ 10,00,000 - ₹ 15,00,000Job OverviewWe are seeking a skilled Framer Developer to join our team.The ideal candidate will have expertise in designing and developing interactive prototypes using Framer.Key ResponsibilitiesCollaborate with designers to create high-fidelity prototypesConduct user research to inform design decisionsRfine prototypes based on feedbackStay up-to-date on the...
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Customer Engagement Specialist
7 days ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Job TitleWe are seeking a skilled Customer Engagement Specialist to manage customer interactions.Handle inbound calls from customers, addressing their questions and concerns with professionalism.Make outbound calls to follow up on customer inquiries or conduct surveys.Provide accurate information to customers, ensuring high-quality service.Key...
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Customer Account Manager
5 days ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 15,62,500Job Opportunity: Customer Accounts SpecialistThis is an exciting role where you will be responsible for managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.Main Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly...
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Customer Service Specialist
3 days ago
Thāne, Maharashtra, India beBeeService Full time ₹ 40,00,000 - ₹ 60,00,000Customer Support RepresentativeWe're looking for a skilled Customer Support Specialist to provide exceptional service to clients.Respond to customer inquiries via email, chat, and phone calls.Solve customer issues efficiently and effectively.Maintain detailed records of customer interactions in CRM systems.Collaborate with internal teams to deliver seamless...
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Thāne, Maharashtra, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 3,00,000The role of Video KYC Specialist is to provide exceptional customer experiences through efficient video kyc processes.Video KYC Specialist Job DescriptionThis position requires the ideal candidate to possess excellent communication skills and a minimum of one year of experience in video kyc.Answer incoming calls from callers for video kyc services.The...
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Highly Skilled Servicenow Expert Wanted
5 days ago
Thāne, Maharashtra, India beBeeServicenow Full time ₹ 1,00,00,000 - ₹ 2,00,00,000ServiceNow Developer Job OverviewTalentGigs is seeking an experienced ServiceNow developer to join our team. The ideal candidate will have 5+ years of ServiceNow development experience, with a focus on Security Operations (SecOps) and extensive knowledge of the Security Incident Response (SIR) and Vulnerability Response (VR) modules.Key...