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Customer Interaction Specialist

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Job Description Overview

A customer-facing role with a key focus is to effectively manage interactions and resolve customer queries in an efficient manner.

  • Key Responsibilities:
  • Respond promptly to customer inquiries via various channels
  • Resolve customer complaints and provide suitable solutions
  • Communicate effectively to understand customer needs and preferences
  • Maintain accurate records of customer interactions and feedback

Essential Skills:

  • Demonstrated experience in providing excellent customer service