Customer Interaction Specialist

2 days ago


Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000
Job Description:

We are seeking a professional representative to handle customer interactions.

  • Voice Support:
  • Respond to inbound customer calls in a professional and friendly manner, addressing inquiries, complaints, and technical issues.
  • Provide clear, accurate, and timely information regarding products and services.
  • Assist customers in troubleshooting problems and guiding them through solutions over the phone.
  • Maintain a high level of service excellence on all calls.

The ideal candidate will have previous experience in customer support or a related field and be able to communicate clearly and professionally.


Key Responsibilities:
  1. Handle customer support requests via email, live chat, and other digital channels, ensuring prompt and accurate responses.
  2. Maintain thorough documentation of customer interactions and resolutions.
  3. Collaborate with other departments to address complex customer issues.

Benefits:
  • Opportunity to work in a dynamic team environment.
  • Professional development opportunities.
  • Award-winning company culture.

Requirements:
  • Previous experience in customer support or a related field.
  • Excellent communication skills.
  • Ability to work in a fast-paced environment.

What We Offer:
  • Competitive salary.
  • Comprehensive benefits package.
  • Ongoing training and development opportunities.


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