System Support Specialist

1 week ago

Delhi Hyderabad Secunderabad Telangana, India beBeeFinancial Full time ₹ 9,00,000 - ₹ 12,00,000

Job Description:

We are seeking a skilled professional to support our treasury management systems. The ideal candidate will have experience with FIS Quantum and Echos, as well as proficiency in Oracle/SQL Server database concepts.

Key Responsibilities:

  • Provide end-to-end support for treasury management systems
  • Maintain static data within the system to ensure integrity
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) including reports and action-based triggers
  • Identify and resolve interface issues with bank statements and cashflows
  • Configure, troubleshoot, and fix Cash Xplorer functionality
  • Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement
  • Learn internal systems to provide comprehensive end-to-end support to users
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users
  • Document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performances and recommend improvements

Technical Skills:

  • Oracle/SQL Server database expertise
  • Experience with Golden Gate and Datapipelines technologies
  • Knowledge of treasury processes
  • Familiarity with bank statement and cashflow interfaces
  • Cash Xplorer configuration and troubleshooting
  • SOX compliance requirements

Required Qualifications:

  • 5+ years experience with FIS Quantum and Echos
  • Hands-on experience in static data maintenance within financial applications
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF)
  • Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement

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