Director of Last Mile Operations

1 day ago


Erode, Tamil Nadu, India beBeeOperations Full time ₹ 3,00,00,000 - ₹ 4,00,00,000
Job Title: Operations Director

Talasha is seeking a visionary operations director to oversee the end-to-end last mile operations for its fast-growing consumer tech company.

  • Lead city-wide operations to ensure on-time delivery of services to customers.
  • Manage the deployment, training, uptime, servicing, and utilization of ground staff and last mile operations.
  • Continuously analyze processes and procedures to identify opportunities for improvement, cost reduction, and service efficiency.
  • Design an optimized instant-delivery network to reduce delivery timelines and increase network efficiency.
  • Build scalable processes that expand the value proposition and can be replicated in top cities across the country.
  • Create performance monitoring metrics by tracking key performance indicators (KPIs) such as on-time delivery, service breaches, lost orders, cost per service, etc.
  • Build and lead teams of hub executives and recruiters.

Key Requirements:

  • 10-14 years of experience in driving business and last mile operations.
  • Experience handling operations P&L, large grey collar teams, and complex ground operations.
  • Excellent data and analytical skills to own performance metrics.
  • Fluent in English, Hindi, and Marathi.

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