
Senior Food Operations Manager
1 day ago
About the Position:
This role involves managing an efficient operation by continuously evaluating quality and cost of food production.
Responsibilities:
- Maintain set standards and monitor time management for optimal efficiency.
- Provide ongoing training to subordinates, ensuring adherence to established guidelines.
- Ensure safe, high-quality food products and deliver exceptional customer satisfaction through vigilant monitoring.
- Develop and implement organizational systems, procedures, rules, objectives, and timelines to achieve success.
- Work within a technical/specialized area of expertise to enhance the quality of service and product provided.
- Acknowledge and foster teamwork by adopting an accommodating and helpful attitude.
- Accept goals set by others and work within agreed parameters to ensure tasks are completed.
- Offer guidance, mentorship, and support to subordinates to boost morale and personal esteem.
- Maintain a high level of crew morale within the administrative department, ensuring fair treatment and a positive atmosphere.
- Adhere strictly to menus, recipes, methods, and operational specifics provided by the organization.
- Pursue direction and authority from others when necessary.
- Achieve set objectives in a non-assertive and efficient manner.
- Conduct regular food tastings and address discrepancies immediately.
- Monitor and assist Section Heads to prepare electronic food requisitions based on forecasted figures.
- Supervise the dinner service line in assigned areas to ensure smooth and efficient service, presentation, and final plating.
- Monitor production and preparation levels using the Culinary Checklist.
- Ensure strict adherence to Public Health regulations at all times.
Qualifications:
- Demonstrate advanced culinary skills, leadership capabilities, and relevant experience.
- Show a minimum 8 years of professional experience (quality hotels and restaurants).
- Possess a minimum 2 years of experience in a management role in a well-established luxury hospitality establishment or upscale cruise line.
- Display fluency in written and spoken English.
- Exhibit effective communication with senior management.
- Demonstrate ability to lead and make informed decisions.
- Show good administrative skills.
- Evidence experience in coaching subordinates.
- Display cost and quality awareness.
- Demonstrate flexibility with scheduled work hours.
- Show international team collaboration capabilities.
- Demonstrate ability to perform duties under pressure.
Preferred Skills:
- Cruise ship experience or 5-star hotel background.
- Additional language proficiency.
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