Bank Card Operations Trainee
4 weeks ago
Job Title: Trainee, Bank Card Admin
Job Summary:
We are seeking a highly motivated and detail-oriented Trainee, Bank Card Admin to join our team. As a Trainee, you will be responsible for handling customer disputes and inquiries, reporting on credit card transactions, and ensuring adherence to Sales Audit/Bankcard policies and internal controls.
Key Responsibilities:
- Process customer disputes and inquiries in a timely and accurate manner.
- Report on credit card transactions and ensure adherence to Sales Audit/Bankcard policies and internal controls.
- Analyze and research discrepancies in the processing system.
- Collaborate with the global team to manage processing backlogs and expedite resolution of issues.
- Ensure timely and accurate reporting on chargebacks and related costs.
- Respond to store inquiries and resolve escalated issues.
- Protect company assets by ensuring adherence to policies and procedures.
Requirements:
- Financial aptitude with or without work experience in Accounting.
- Experience in bankcard processing systems.
- Medium to strong proficiency in Microsoft Office suite.
- Working experience in Card processing, including chargeback processing and analytics.
- Basic knowledge in banking principles and Cards related business.
Preferred Qualifications:
- Bachelor's Degree in Finance.
What We Offer:
We offer a dynamic and fast-paced work environment, excellent communication and interpersonal skills, and a demonstrated ability to manage multiple priorities simultaneously.
Equal Employment Opportunity:
Saks provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
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