Bank Card Operations Trainee

4 weeks ago


Bengaluru, Karnataka, India Hudson's Bay Company Full time

Job Title: Trainee, Bank Card Admin

Job Summary:

We are seeking a highly motivated and detail-oriented Trainee, Bank Card Admin to join our team. As a Trainee, you will be responsible for handling customer disputes and inquiries, reporting on credit card transactions, and ensuring adherence to Sales Audit/Bankcard policies and internal controls.

Key Responsibilities:

  1. Process customer disputes and inquiries in a timely and accurate manner.
  2. Report on credit card transactions and ensure adherence to Sales Audit/Bankcard policies and internal controls.
  3. Analyze and research discrepancies in the processing system.
  4. Collaborate with the global team to manage processing backlogs and expedite resolution of issues.
  5. Ensure timely and accurate reporting on chargebacks and related costs.
  6. Respond to store inquiries and resolve escalated issues.
  7. Protect company assets by ensuring adherence to policies and procedures.

Requirements:

  • Financial aptitude with or without work experience in Accounting.
  • Experience in bankcard processing systems.
  • Medium to strong proficiency in Microsoft Office suite.
  • Working experience in Card processing, including chargeback processing and analytics.
  • Basic knowledge in banking principles and Cards related business.

Preferred Qualifications:

  • Bachelor's Degree in Finance.

What We Offer:

We offer a dynamic and fast-paced work environment, excellent communication and interpersonal skills, and a demonstrated ability to manage multiple priorities simultaneously.

Equal Employment Opportunity:

Saks provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



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