Bank Card Processing Specialist
4 weeks ago
Job Title: Bank Card Processing Specialist
Job Summary:
We are seeking a highly skilled Bank Card Processing Specialist to join our team at Hudson's Bay Company. As a key member of our financial operations team, you will be responsible for handling customer disputes and inquiries, reporting on credit card transactions, and ensuring adherence to sales audit and bankcard policies.
Key Responsibilities:
- Process customer disputes and inquiries in a timely and efficient manner
- Report on credit card transactions and ensure accuracy and completeness
- Collaborate with the global team to manage processing backlogs and expedite resolution of issues
- Ensure timely and accurate reporting on chargebacks and related costs
- Respond to store inquiries and resolve escalated issues
Requirements:
- Financial aptitude with experience in accounting and bankcard processing systems
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities simultaneously and meet deadlines
- Medium to strong proficiency in Microsoft Office suite
Preferred Qualifications:
- Experience in card processing, including chargeback processing and analytics
- Basic knowledge of banking principles and cards-related business
What We Offer:
Hudson's Bay Company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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