Senior Business Transition Expert

18 hours ago

Pune, Maharashtra, India beBeeTransition Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

Migrating business operations across various geographies is a complex task that requires meticulous planning and execution. Our team of experts specializes in managing transitions, ensuring seamless integration of processes and systems.

Our ideal candidate will possess excellent project management skills, with the ability to lead large-scale transitions and manage multiple stakeholders. Strong analytical and problem-solving skills are essential in this role, as well as the ability to work effectively in a cross-functional team environment.

Key responsibilities include:

  • Leading transitions of clients' processes
  • Thorough project planning and reporting to stakeholders and transition leaders
  • Proactive project review - risk, issue, escalation, and milestone management
  • Identifying areas for efficiency improvement and implementing the same
Required Skills & Qualifications

To be successful in this role, candidates must possess:

  • Excellent project management skills applied to a wide range of project types, complexities, domains, and geographies
  • Self-starter, independent, initiator, strong organizational, presentation, interpersonal, and consultative skills
  • Strong CRM skills and deep understanding of BPO business aspects - QA, MIS, SLA, baselining, etc.
  • PMP or other project management certification is a plus
  • Knowledge and/or experience or certifications in Six Sigma or Green Belt / Black Belt is a plus
Benefits

Our organization offers a dynamic and challenging work environment, with opportunities for professional growth and development. Key benefits include:

  • Maintaining an established work schedule and strong work ethic
  • Very strong analytical, planning, organizational, and time management skills
  • Strong research skills including gathering and analyzing data from multiple sources
  • Effective reporting and documentation skills
  • Ability to maintain discretion and confidentiality
  • Working in a cross-functional team and environment
Others

Our ideal candidate will also possess:

  • BFSI domain experience is a must
  • Demonstrated hands-on experience in driving successfully leading large multi-dimensional transitions
  • At least 10 years of intense customer-facing roles
  • Managed/liased with IT projects teams to deliver the technology and enabling tool as part of transition project deliverable

Work Location : Chennai, Gurgaon, Pune, or Bangalore

Hybrid working - 3 days a week, however basis need should be flexible with 100% WFO

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