
Experienced Technical Support Specialist
2 days ago
**Job Summary:**
We are seeking a skilled technical expert to provide support services for users across the organization.
The role involves ensuring minimal disruption to business operations while providing assistance with hardware, software, and network-related issues.
**Key Responsibilities:**
- Provide on-site and remote technical assistance for desktops, laptops, printers, and peripherals.
- Troubleshoot operating system and application-related issues including Windows, MS Office, email, etc.
- Install, configure, and upgrade end-user hardware and software in accordance with IT policies.
- Manage user accounts, access rights, and group policies within Active Directory.
- Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.
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