Customer Service Specialist
4 weeks ago
About Us
At Illusion Dental Laboratory, we strive for excellence in delivering high-quality dental restorations with prompt customer service. Our goal is to provide a seamless experience for dental professionals and clients, combining technical expertise with attentive support.
Job Overview
We are seeking an experienced Customer Service Representative to join our team. This mid-level position involves providing timely and accurate customer service, resolving inquiries, and maintaining detailed records. The ideal candidate should have strong communication and problem-solving skills, as well as empathy and patience in handling customer interactions.
Key Responsibilities
- Offer excellent customer service to dental professionals and clients regarding our products and services.
- Address and resolve customer inquiries, complaints, and issues professionally.
- Maintain accurate records of customer interactions, feedback, and transactions.
- Collaborate with other departments for a seamless customer service experience.
- Stay updated on product developments and provide accurate information to customers.
- Prepare and provide product information and materials to customers.
- Communicate with internal teams to address customer needs and feedback.
- Identify opportunities to improve the customer service process and suggest enhancements.
Requirements
- Excellent communication and problem-solving skills.
- Empathy and patience in handling customer interactions.
- Strong product knowledge.
- Good time management skills.
- Effective conflict resolution skills.
- Excellent listening skills.
-
Customer Service Operations Specialist
4 weeks ago
Mumbai, Maharashtra, India Thermo Fisher Scientific Full timeWe are seeking a Customer Service Operations Specialist to provide high-level customer service to internal and external customers.The ideal candidate will be customer-oriented, an advocate for Thermo Fisher Scientific, and eager to drive growth.Key responsibilities include processing customer orders in an efficient, accurate, and timely manner using SAP...
-
Customer Service Specialist
2 weeks ago
Mumbai, Maharashtra, India 23443 Citibank N.A. India - INR CCY Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at 23443 Citibank N.A. India. This is a full-time position, offering an attractive salary and benefits package.
-
Customer Service Specialist
3 weeks ago
Mumbai, Maharashtra, India StarStruck by Sunny Leone Full timeCustomer Service RoleAt StarStruck, we are seeking a skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various touchpoints.Customer Engagement & Feedback CollectionCollect feedback from customers post-purchase to understand their...
-
Customer Service Operation Specialist
3 weeks ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full timeJob Title: Customer Service Operation SpecialistAt Arting Digital Private Limited, we are seeking a highly skilled Customer Service Operation Specialist to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on providing exceptional customer service.Key Responsibilities:• Process customer...
-
Customer Service Support Specialist
5 days ago
Mumbai, Maharashtra, India Demographic HR Services Full timeJob OverviewDemographic HR Services is looking for a skilled Customer Service Support Specialist to join our team.About the RoleThis is a fantastic opportunity for individuals who enjoy communicating with customers and providing excellent service. As a Customer Service Support Specialist, you will be responsible for handling customer inquiries via phone,...
-
Customer Service Recovery Specialist
2 weeks ago
Mumbai, Maharashtra, India Axis Bank Full timeAxis Bank: An Opportunity for GrowthWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Recovery Specialist in Mumbai.About the RoleThe primary objective of this position is to provide exceptional customer service and resolve issues efficiently. The ideal candidate will have excellent communication skills, a strong...
-
Customer Service Specialist
1 month ago
Mumbai, Maharashtra, India FedEx Full timeAs a Customer Service Specialist at FedEx, you will be responsible for delivering exceptional customer experiences through timely and accurate completion of defined processes and procedures. Your role will involve identifying anomalies and using judgment to resolve complex issues, escalating to senior team members when necessary.Key responsibilities...
-
Customer Service Specialist
3 weeks ago
Mumbai, Maharashtra, India Interactive Brokers Full timeJob Summary: Interactive Brokers, India is seeking a highly skilled Customer Service Specialist to join its team. As a key member of the customer support team, you will be responsible for providing exceptional service to our global client base. Key Responsibilities: Respond to client inquiries via inbound calls, email, and online chatDevelop a thorough...
-
Sales and Customer Service Specialist
4 weeks ago
Mumbai, Maharashtra, India EarthCam Full timeJob Title: Sales and Customer Service SpecialistAt EarthCam, we are seeking a highly motivated and organized Sales and Customer Service Specialist to support our growing sales team. The successful candidate will be responsible for preparing and sending proposals, identifying and researching opportunities for bid submissions, and maintaining our CRM...
-
Customer Service Specialist
3 weeks ago
Navi Mumbai, Maharashtra, India IndiaFilings Full timeAbout the Role:This Junior level Customer Service Sales role at IndiaFilings is based in Ghansoli, Navi Mumbai. As a Customer Service Specialist, you will be responsible for providing excellent customer service to clients through various channels. Your primary goal will be to identify customer needs and offer product solutions to drive company revenue.Key...
-
Customer Service Specialist
1 month ago
Mumbai, Maharashtra, India Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Thermo Fisher Scientific. As a key member of our customer support team, you will be responsible for ensuring customer satisfaction with our instruments and their intended applications.Key ResponsibilitiesProvide proactive service support for equipment and...
-
Customer Service Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Protera Full timeJob DescriptionWe are seeking a highly skilled Customer Service Support Specialist to join our team at Protera Technologies.The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers.Key Responsibilities:Manage the full lifecycle of incidents and service requests.Answer inbound customer service...
-
Customer Service Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Sushil Full timeJob SummaryAs a Customer Service Support Specialist at Sushil, you will be responsible for verifying physical AOF and Re-KYC Forms, communicating with CPs for clearing discrepancies, and providing proactive services to CPs.Key ResponsibilitiesVerify physical AOF and Re-KYC Forms once inward is done.Communicate with CPs for clearing discrepancies through mail...
-
Mumbai, Maharashtra, India BDP International Full timeJob Title: Executive - Customer Service - Clearance SpecialistJob Summary:We are seeking a highly skilled and experienced Executive - Customer Service - Clearance Specialist to join our team at BDP International. The successful candidate will be responsible for providing exceptional customer service and ensuring seamless clearance operations.Key...
-
Customer Service Liaison
4 weeks ago
Mumbai, Maharashtra, India The GelBottle Inc. Full timeAbout the RoleWe're seeking a skilled Customer Service Specialist to join our team at The GelBottle Inc.This is a unique opportunity to work with a fast-growing, innovative brand in the nail beauty industry.As a Customer Service Specialist, you'll be responsible for providing exceptional customer experience, resolving issues, and promoting products and...
-
Customer Service Operations Specialist
2 weeks ago
Mumbai, Maharashtra, India Snaphunt Full timeJob DescriptionWe are seeking a highly skilled and motivated CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team at Snaphunt.About the RoleThis is an exciting opportunity for a customer-focused individual to take on a challenging role that requires strong communication and problem-solving skills.You will be responsible for handling inbound calls and...
-
Global Customer Service Specialist
2 days ago
Mumbai, Maharashtra, India FedEx Full timeJob DescriptionWe are seeking a skilled and dedicated Global Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.About the RoleThis is a full-time opportunity that offers a...
-
Customer Service and Operations Specialist
4 days ago
Mumbai, Maharashtra, India Arrivia Full timeJob DescriptionWe are seeking a highly skilled Customer Service and Operations Specialist to join our team at Arrivia. In this role, you will be responsible for providing exceptional customer service and support to our members, as well as ensuring the smooth operation of our administrative tasks.About the RoleThe ideal candidate will have excellent written...
-
Senior Customer Service Specialist
1 month ago
Navi Mumbai, Maharashtra, India DOW CHEMICAL INTERNATIONAL PVT. LTD. Full timeAt Dow, we're passionate about delivering exceptional service to our customers and driving business growth. Our team is dedicated to providing innovative solutions that meet the evolving needs of our customers.About the RoleWe're seeking a highly skilled Senior Customer Service Specialist to join our team. As a key member of our customer service team, you...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India Career Hollic Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Career Hollic. As a Customer Service Representative - Product/Service Request Specialist, you will be responsible for responding to B2B in-bound customer calls regarding product/service requests, complaints, and enquiries.Key Responsibilities:Respond to B2B...