Customer Service Support Specialist

5 days ago


Mumbai, Maharashtra, India Sushil Full time
Job Summary

As a Customer Service Support Specialist at Sushil, you will be responsible for verifying physical AOF and Re-KYC Forms, communicating with CPs for clearing discrepancies, and providing proactive services to CPs.

Key Responsibilities

  • Verify physical AOF and Re-KYC Forms once inward is done.
  • Communicate with CPs for clearing discrepancies through mail and phone.
  • Provide proactive services to CPs, including keeping track of account opening, KRA, and UCC.

Requirements

  • Proficiency in MS Word and MS Excel.
  • Knowledge of all account opening related tasks.
  • Ability to work as a team player and provide good communication.


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