
ServiceNow Platform Expert
1 day ago
Job Title: ServiceNow Lead Developer/ Admin
Location: Remote, India
Full-time position available.
Job Summary:
We seek an experienced ServiceNow professional to lead our team in administering the platform across various modules. The ideal candidate will have a strong background in Flow Designer, business rules, and client/server scripts, as well as experience with catalog items, approval workflows, dynamic forms, and SLAs.
Responsibilities:
- Administer the ServiceNow platform across multiple modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
- Develop and implement custom solutions using Flow Designer, business rules, and client/server scripts.
- Create and manage catalog items, approval workflows, dynamic forms, and SLAs.
- Integrate ServiceNow with third-party systems, such as identity platforms and facilities systems.
- Design and implement metrics and reporting dashboards to track key performance indicators.
- Lead instance upgrades, patch management, and clone processes.
- Collaborate with stakeholders to define and streamline workflows.
Requirements:
To be successful in this role, you will need:
- 7+ years of experience administering the ServiceNow platform.
- Strong knowledge of Flow Designer, business rules, and client/server scripts.
- Experience with catalog items, approval workflows, dynamic forms, and SLAs.
- Ability to integrate ServiceNow with third-party systems.
- Proficiency in setting up and tracking metrics and reporting dashboards.
- Leadership skills to oversee instance upgrades, patch management, and clone processes.
- Excellent collaboration and communication skills to work with stakeholders.
Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
Other Information:
This is a full-time position, and the selected candidate will be required to work from a remote location in India.
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