Elevate Retail Performance as a Training Specialist

2 weeks ago


Malappuram, Kerala, India beBeeRetailTraining Full time ₹ 40,00,000 - ₹ 80,00,000

**Retail Training Manager Role**

We are seeking a skilled retail trainer to drive learning and development across our growing eyewear brand. In this capacity, you will be responsible for building retail excellence by delivering impactful training programs to front-line teams, with a focus on sales performance, customer experience, product knowledge, and operational efficiency.

Main Responsibilities:

  • Design and deliver training programs focused on product knowledge (Eyewear, Accessories), customer service & experience, and sales techniques and upselling.
  • Conduct in-person and virtual training sessions for retail staff, team leaders, and support roles.
  • Collaborate with Operations, HR, and Business Teams to identify training needs and performance gaps.
  • Support new store openings and new hire onboarding with structured training rollouts.

Requirements:

  • Minimum 2-3 years of experience in training, preferably in retail, eyewear, fashion, lifestyle, or e-commerce.
  • Strong communication and presentation skills—both in-person and virtual.
  • Hands-on experience with retail operations, customer handling, and POS systems is a plus.
  • Comfort with virtual training tools, LMS platforms, and digital content creation.


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