
Chief Retail Operations Manager
2 weeks ago
Drive Retail Store Growth and Operations
About the Role:
- We seek a seasoned retail professional to oversee multi-store operations, ensuring adherence to brand standards and guidelines.
- Lead, train, and motivate store managers and sales teams to achieve sales and service targets, analyzing performance metrics for actionable insights.
- Handle customer complaints, ensure satisfaction, and resolve operational issues promptly.
- Collaborate with marketing and merchandising teams for local promotions and seasonal campaigns.
- Conduct regular audits and area visits to assess operational efficiency and compliance.
Qualifications and Skills:
- Graduate/Postgraduate in Business, Retail Management, or related field.
- 5–8 years of proven experience in apparel/fashion retail, managing multiple stores.
- Travel required for store visits and audits.
- Proficiency in retail analytics and Microsoft Office.
Benefits of Working With Us:
- A dynamic work environment with opportunities for growth and development.
- A competitive compensation package with benefits.
- The chance to work with a leading brand in the fashion industry.
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