
Retail Store Manager
10 hours ago
We are seeking a seasoned retail professional to lead our flagship store in Bombay. The ideal candidate will have extensive experience in managing high-end retail environments and a passion for delivering exceptional customer experiences.
About the Role:
- Lead a team of sales professionals to achieve sales targets and provide premium service to customers.
- Manage day-to-day store operations, including inventory management and visual merchandising.
- Develop and implement strategies to drive sales growth and improve customer engagement.
Responsibilities:
- Leadership & Team Management
- Recruit, train, and mentor sales staff.
- Foster a culture of excellence, accountability, and customer-first service.
- Set and track performance goals for the team.
- Customer Experience
- Ensure every customer receives personalized service.
- Resolve escalations with professionalism and empathy.
- Build long-term relationships with clients and repeat customers.
- Sales & Growth
- Drive sales performance and consistently achieve store targets.
- Monitor KPIs and implement strategies for improvement.
- Support and execute in-store events, launches, and brand activations.
- Operations & Inventory
- Manage daily store operations to ensure efficiency and quality.
- Oversee inventory, stock levels, and replenishments.
- Generate weekly/monthly reports on sales, customer insights, and operations.
- Visual Merchandising & Brand Identity
- Maintain premium retail standards in displays and presentation.
- Ensure the store reflects craftsmanship, timeless design, and attention to detail.
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