Key Client Relationship Manager

1 day ago

Hyderabad, Telangana, India beBeeClientEngagement Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary:

We are seeking a seasoned Client Engagement Specialist to join our team. The ideal candidate will possess excellent sales and marketing expertise, with a deep understanding of the biotech industry.

The successful candidate will be responsible for driving sales growth by retaining and expanding relationships with key clients, promoting upgrades and increasing usage of current product lines.

Sales Strategy:

  • Customer Relationship Management: Build and maintain strong relationships with clients to encourage repeat business and enhance brand loyalty.
  • Sales Execution: Execute sales strategies to increase wallet share of existing clients by promoting upgrades and increasing usage.
  • Product Focus: Drive sales of current product lines, including Genesis, Toric, Multi Focal, and EDOF lenses.
  • Account Management: Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases.
  • Lead Generation: Utilize marketing leads generated from existing active clients to drive sales and upgrades.
  • Sales Targets: Own and achieve sales targets for existing business and upgrades.
  • Sales Operations: Handle bundling of products, commercial selling, and building client relationships.
  • E-commerce & Feedback: Manage e-commerce activities, collect client feedback, and implement improvements to enhance client satisfaction.

Key Skills:

  • Sales & Marketing Expertise: Strong knowledge of sales techniques, marketing strategies, and customer relationship management.
  • Product Knowledge: Deep understanding of the product lines and their applications in the biotech field.
  • CRM Proficiency: Experience with CRM software and sales tools for tracking and managing client interactions and sales activities.
  • Analytical Skills: Ability to analyze sales data, identify trends, and make data-driven decisions to improve sales performance.

Benefits:

  • Competitive Salary Package
  • Ongoing Training and Development Opportunities
  • Collaborative Team Environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary package and benefits

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