Front Office Professional

3 days ago

Bengaluru, Karnataka, India beBeeService Full time ₹ 6,00,000 - ₹ 8,00,000
Hotel Service Ambassador

To excel in this role, you'll need to possess exceptional communication skills and be able to work well under pressure. As a front desk operative, your primary responsibility will be ensuring guests have an unforgettable experience.


The key areas of focus for this position include:

  • Welcoming guests with a friendly demeanor.
  • Managing guest inquiries, requests, and complaints efficiently.
  • Providing information on hotel services, amenities, and local attractions.
  • Coordinating room reservations through various channels.

You will collaborate closely with the housekeeping and maintenance teams to ensure rooms are prepared for guests. Effective communication is vital for smooth operations. Your task will also involve maintaining accurate guest information and handling cash transactions proficiently.


Qualifications required for this position include:

  • A high school diploma or equivalent.
  • At least 2 years of experience in a front office or customer service role in the hospitality industry.
  • Proficiency in front-office software systems.
  • Excellent interpersonal and problem-solving skills.
  • Attention to detail and strong analytical abilities.

As a Hotel Service Ambassador, you will play a crucial role in enhancing our guests' experiences and driving business growth. If you're passionate about delivering exceptional customer service, we want to hear from you.

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