Customer Engagement Specialist

1 day ago

Thakurmunda OR IN beBeeCustomer Full time ₹ 10,00,000 - ₹ 20,00,000
Customer Engagement Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist. This role involves interacting with customers, understanding their needs, and providing them with the best possible experience.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

  • Key Responsibilities:
    • Interact with customers through various channels to understand their needs and preferences.
    • Provide personalized solutions to customers' queries and concerns.
    • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • Bachelor's degree in any field.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Basic knowledge of computer software and applications.

Preferred Qualifications:

  • Previous experience in customer-facing roles.
  • Knowledge of sales and marketing principles.

Skills:

  • Customer Service Skills
  • Communication Skills
  • Problem-Solving Skills
  • Teamwork and Collaboration

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.

Location:

Thakurmunda

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