Customer Service Expert

2 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 20,000 - ₹ 24,000

About this Role

As a Customer Service Expert, you will deliver exceptional customer service and support to clients. Your primary responsibility will be to handle customer inquiries via phone, email, or chat, resolve queries and complaints, and drive customer satisfaction.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly and professionally
  • Meet performance metrics and targets set by management
  • Collaborate with colleagues to achieve team goals and objectives

Requirements

  • 1+ year of BPO experience in customer service
  • Graduate or Undergraduate degree from an accredited institution
  • Excellent communication and problem-solving skills

Preferred Skills

  • Experience in a similar customer service role
  • Familiarity with customer service software and technology

Diversity and Inclusion

We are committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic.

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