Business Customer Retention Specialist

Job OverviewWe're seeking a seasoned Engagement Manager to spearhead user retention and loyalty initiatives.This role converges marketing, product, and analytics—tasking the successful candidate with crafting strategies that amplify app usage, session time, and repeat behavior among our existing user base.You will develop engagement hooks, drive gamified...

Preventing listener churn and reactivating lapsed subscribers is a critical challenge. We are seeking an experienced retention expert to develop innovative strategies for saving users or bringing them back home.The ideal candidate will have 4-7 years of focused experience in churn management, user reactivation, or save strategies within a B2C subscription or...

Job Opportunity: Growth & Alliance Specialist">We are seeking a skilled professional to join our team as a Growth & Alliance Specialist. This role is ideal for individuals with experience in business development, alliances, or partnerships who are passionate about driving growth and building strong relationships.Key Responsibilities:Identify and pursue new...

About Our TeamWe are a team of professionals building an AI-native Marketing, Support & Sales suite for e-commerce brands.Our goal is to provide exceptional customer service and retention. We want our customers to be successful and happy with our platform.Job SummaryOwning customer onboarding and giving customers a delightful experience.Tracking product...

Partnership Development RoleThis is a full-time remote position for a Partnership Specialist.Identify and evaluate potential partnerships that align with business objectives.Research market trends and competitor partnerships.Monitor key performance indicators (KPIs) such as lead volume, revenue, retention, etc.Responsibilities:Develop effective partnership...

Job Title: Customer Service Ambassador">">"> "> Provide top-notch customer service to ensure maximum satisfaction."> "> Foster strong relationships with customers through effective communication and problem-solving skills."> "> Collaborate with the sales team to support customer acquisition and retention efforts."> "> Key...

Business Performance SpecialistThis role presents a prime opportunity for fresh graduates to gain practical experience in client success, business operations, and relationship management.Main Responsibilities:Assist in managing client accounts and ensuring customer satisfaction.Support the team in understanding client requirements and aligning...

Travel Experience SpecialistWe empower individuals to create lifelong memories through personalized travel solutions.As a Travel Experience Specialist, you will play a pivotal role in crafting bespoke travel packages that meet our customers' unique needs and preferences.Key Responsibilities:Customer Engagement & Solutions:Engage with clients across various...

Job Title: Business Development SpecialistThis is a challenging role where you will work under the guidance of a Supervisor/Manager to identify potential business opportunities.You will collect documents from customers and validate them according to the organization's norms. You will also log cases in the system as per SOP and follow the process for...

Job Title: Customer Onboarding SpecialistWe are seeking a skilled Customer Onboarding Specialist to spearhead our customer onboarding process.About the Role:Develop and execute comprehensive onboarding strategies to ensure seamless customer experiences.Collaborate with cross-functional teams to identify and address potential onboarding roadblocks.Design and...