Retention Expert

7 days ago


Mangalore, Karnataka, India beBeeRetention Full time ₹ 25,00,000 - ₹ 50,00,000

Preventing listener churn and reactivating lapsed subscribers is a critical challenge. We are seeking an experienced retention expert to develop innovative strategies for saving users or bringing them back home.

The ideal candidate will have 4-7 years of focused experience in churn management, user reactivation, or save strategies within a B2C subscription or mobile app business. They should be able to think creatively, challenge assumptions, and build industry-leading churn-mitigation strategies.

This role involves identifying at-risk users through predictive models and qualitative insights. The successful candidate will design and launch proactive campaigns using marketing automation platforms, such as MoEngage or Braze, to re-engage listeners before they cancel their subscription.

Key Responsibilities:
  1. At-Risk User Intervention (Churn Prevention):
  • Identify Churn Signals: Work with the data team to leverage predictive models and your own analysis to identify listeners showing signs of disengagement or a high risk of churning.
  • Design & Launch


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