
Digital Product Deliverer
6 days ago
As a Senior Delivery Specialist, you will be responsible for ensuring the timely and successful delivery of products to our clients. You will work closely with cross-functional teams to identify and mitigate potential roadblocks and ensure that all stakeholders are aligned.
- Partner with eSales and related teams to set up control environments that enable smooth product delivery.
- Identify and resolve client issues raised by Front, Middle, and Back Office, or directly by clients.
- Act as a champion for our Transformation agenda, working with agile teams to design, develop, and manage digital products.
- Launch, test, and iterate new products and features, conducting requirements and data analysis to define needs.
- Document user stories and requirements for development and UX design teams.
- Manage User Acceptance Testing, ensuring test criteria and user expectations are met.
- Track and escalate project milestones, risks, and dependencies to stakeholders.
- Communicate project progress across the organization.
- Minimum 3 years of experience in business analysis, test management, product delivery, or client services in financial services.
- Strong collaboration, communication, and problem-solving skills with influence across teams.
- Excellent organizational and time management skills, able to multitask and adapt to change.
- Knowledge of Product Management, Engineering, UI/UX, Sales, etc.
- Strong written and verbal communication skills.
- Familiarity with Design Thinking, user-centered design, and product ideation.
- Strong analytical skills with experience in mining and analyzing complex data sets.
- Comfortable with JIRA and Agile project methodologies.
- Ability to identify and resolve obstacles and dependencies proactively.
- Strong interpersonal skills and ability to build relationships at all organizational levels.
- Knowledge of the product development lifecycle.
- Familiarity with post-trade STP flows and trade lifecycle.
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