
Billing and Invoicing Specialist
5 days ago
Accounts & Billing Collections Associate
">About the Role:- This is a crucial role that requires attention to detail and a passion for accuracy.
As an Accounts & Billing Collections Associate, you will be responsible for generating accurate monthly invoices for subscriptions and usage, ensuring prices, discounts, and taxes are correctly applied.
You will also check usage reports and attach them to invoices, as well as issue corrected invoices or credit notes after approval.
Collections:- Your responsibilities will include sending reminders and making follow-up calls/emails to customers.
- You will record promises to pay and escalate risks to the team.
- You will support simple payment plans after internal approval.
You will download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
You will also reconcile Stripe and bank statements.
Taxes and Compliance:- You will help create GST-compliant invoices.
- You will manage e-invoicing and the e-invoice reference number.
- You will verify TDS details and collect certificates.
- You will update weekly reports on collections health, aging of unpaid invoices, and open disputes.
- You will prepare month-end schedules, including lists of unapplied cash and disputes.
You will work with Sales and Customer Success on purchase orders, renewals, and disputes.
You will coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.
We are looking for a detail-oriented, organized, dependable, and eager-to-learn individual who can communicate effectively and maintain high standards of accuracy and timeliness.
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