Digital Transformation Leader

3 days ago

Davangere, Karnataka, India beBeeTransformation Full time US$ 1,20,000 - US$ 1,75,000
Job Title:
Digital Transformation Leader

We are seeking a highly skilled and experienced Digital Transformation Leader to join our team. This is an exciting opportunity for someone who is passionate about helping financial institutions become digital leaders.

As a Digital Transformation Leader, you will be responsible for leading and overseeing post-implementation customer support activities within a software company operating in the banking domain. You will work closely with clients to understand their needs and align services to meet their expectations. Your role will involve developing and maintaining strong relationships with clients, identifying potential product defects, and ensuring early identification and reporting of issues.

Key Responsibilities:
  • Lead and manage the application support, manage services and cloud support teams.
  • Develop and maintain strong relationships with clients.
  • Identify potential product defects and ensure early identification and reporting of issues.
  • Define and implement service delivery strategies.
  • Drive business growth by identifying new opportunities within existing accounts.

Requirements:
  • 10 years of experience in IT company, well versed in Microsoft Tech Stack and cloud environment.
  • Experience in L3 support to enterprise clients such as banks.
  • Bachelors or master's degree in Computer Science.
  • Banking experience will be added advantage.
  • Relevant certifications (e.g., PMP, ITIL) would be an advantage.

Benefits:
  • Performance-Linked Bonus.
  • Rewards Beyond the Job: Comprehensive benefits package including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support.
  • Birthday Leave.
  • Global Impact, Cutting-Edge Tech.
  • Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.

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