
Strategic Customer Management Professional
19 hours ago
This is a senior leadership role responsible for overseeing the overall CRM technology strategy and ensuring it aligns with business objectives.
Key Responsibilities:
- Developing and implementing the CRM technology strategy to drive business growth and customer satisfaction.
- Leading a team of CRM professionals to ensure effective execution of CRM initiatives.
- Collaborating with cross-functional teams to understand customer needs and develop solutions.
- Managing customer data and leveraging analytics to gain insights into customer behavior and preferences.
- Tracking key CRM metrics and reporting on performance to senior management.
Requirements:
- Strong understanding of CRM principles and best practices.
- Experience with CRM software and platforms.
- Proficiency in data management, analytics, and reporting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to translate business needs into technical requirements.
Benefits:
- Opportunity to work with a dynamic team and contribute to business growth.
- Professional development opportunities to enhance skills and knowledge.
- Recognition and rewards for outstanding performance.
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Strategic Communications Professional
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Customer Service Professional
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Strategic Risk Management Leader
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Manager - Strategic Initiatives & Parnerships
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Manager - Strategic Projects
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