Sales Operations System Analyst

2 days ago


Bengaluru, Karnataka, India beBeeBusiness Full time US$ 1,00,000 - US$ 1,50,000
Job Description

We are seeking a skilled professional to join our Sales Operations team in Bangalore. As a Business Systems Specialist, you will play a vital role in ensuring the accuracy and usability of sales tools.

Your primary responsibility will be to troubleshoot and resolve tickets related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions.

  • Assign, troubleshoot, and resolve tickets from sales users.
  • Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
  • Triage Level 2 tickets to the right stakeholders with required information.
  • Assist in scheduled maintenance of the systems via data migrations.
  • Maintain SLA targets.
  • Manage access and visibility related issues.
  • Assist with documentation of best practices and usage.


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